At HeyMehedi, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
When you use our website or purchase services, we may collect:
- Personal Information: name, email address, billing details, and contact information.
- Website Access Information: WordPress admin credentials, hosting details, or technical information required to provide maintenance services.
- Payment Information: processed securely by third-party payment providers (we do not store credit card details).
- Technical Data: IP address, browser type, operating system, and usage statistics for improving our site.
2. How We Use Your Information
We use the information we collect to:
- Deliver WooCommerce maintenance and support services.
- Process payments and manage your subscription.
- Communicate with you regarding updates, support, and service improvements.
- Enhance website performance and user experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share data only with:
- Trusted service providers (such as payment processors, hosting providers, or monitoring tools) who assist in delivering our services.
- Legal authorities, if required by law.
4. Data Security
We implement industry-standard security measures to protect your personal information. Access to sensitive client data (e.g., site credentials) is restricted and stored securely.
5. Data Retention
We retain your personal data only as long as necessary to provide services and comply with legal or accounting requirements. Upon cancellation of services, sensitive access details are deleted.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data.
- Correct or update inaccurate data.
- Request deletion of your data (unless required for legal or contractual obligations).
- Opt out of marketing communications.
To exercise your rights, please contact us.
7. Cookies
Our website may use cookies to improve user experience and analyze site performance. You can disable cookies through your browser settings.
8. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: mehedi.2800@gmail.com
Last updated: Sep 16, 2025